FAQ - Cannabis for Pets - CBD for Cats & Dogs | Canna Companion

FAQ – CANNABIS FOR PETS

Ask Away!

Your companion pets are family, and we know how important it is to make the right decisions for your loved ones. Canna Companion pet cannabis products are carefully formulated to optimize wellness for your pets. Here are some of our most frequently asked questions. If you have additional questions, our customer service team would love to speak to you or help you schedule a ​​consultation with a veterinary professional.

PRODUCTS

  • Is Canna Companion a "whole plant" or "single compound" product?

    Within the cannabis industry, “whole plant,” also known as “full spectrum,” products are often contrasted against “single compound” products. “Whole plant” refers to the substantive properties, namely the cannabinoid and terpenoid profile, of cannabis products, not the parts of the cannabis plant used in the product. Canna Companion specifically designs its formulas to be whole plant, in nature, for its broad chemotypical composition found in the hemp plant during normal harvesting and processing.

    Single-compound products refer to a product which contains a substance that has a single compound in its cannabinoid and terpenoid profile, outweighing the others. This results in the product losing its synergistic relationship between those compounds, known as the “entourage effect,” and affecting the body as if it were only a single-compound formulation. Prolonged administration of single-compound products, often referred to as CBD-only products, can unbalance the endocannabinoid system resulting in less effective support for the body. Canna Companion is neither a single-compound product, nor a CBD product.

  • What’s the difference between capsules and oil? And regular and extra strength?

    Canna Companion has several different full-spectrum hemp formulas, each with their own unique CBD:THC ratios and terpenoid profiles: two oil and two capsule formulations. “Whole plant” refers to the broad chemotypical composition of the formulation (phytocannabinoids, terpenoids, and flavonoids), not necessarily the parts of the plant used in the formulation.

    Capsule

    Regular Strength capsule formulations have 3:1-4:1 CBD:THC ratios; while our Extra Strength capsule formulations have a 5:1-6:1 CBD:THC ratios and different terpene profile. We recommend the Regular Strength formulation for most pets, reserving Extra Strength products for neurological health and significant cellular stress causing reduced quality of life, or for those pets who are not seeing desired results with our Regular Strength formulation.  When it comes to ideal endocannabinoid system support, ratios are often more important than mg of CBD administered.

    Click here to select your pet’s size for the correct capsules

    Oil

    Oil formulations have 3:1-4:1 & 8:1-9:1 CBD:THC ratios, respectively, cat & dogs <40 lb and dogs >40 lb. We recommend the oil formulation for pets that are requiring more immediate endocannabinoid system support or are hard to pill. Canna Companion Whole Plant Hemp Oil is derived of clean, balanced hemp oil that is cold pressed and CO2 extracted, and always free of pesticides and other harmful chemicals.

    Click here to order Whole Plant Hemp Oil

    Canna Companion labels list active ingredients in terms of mg of hemp per capsule, relying on COA to assure product specifications are met. The average primary cannabinoid contents per dosage form unit (1 capsule, 0.1 ml/10 lb, or 0.1 ml/20-25 lb) of Canna Companion products are as follows:

    A copy of our Certificates of Analyses are available upon request.

  • How can Canna Companion help my pet?

    Canna Companion provides natural support for the health and balance of your pet’s endocannabinoid system (ECS). The ECS is considered a homeostatic receptor system which listens to and corrects cellular stress signals. When properly supported, the ECS encourages the normal function of the body, including but not limited to, the immunological, musculoskeletal and neurological systems.

  • Why don‘t I see information on your website about my pet’s specific condition?

    Canna Companion products are intended to support your pet’s endocannabinoid system. They are not intended for use in the cure, mitigation, treatment, or prevention of any disease or condition. Making these product claims in the marketplace establishes the product as a “drug” under section 201(g)(1)(B) of the Federal Food, Drug, and Cosmetic Act, for which the claims must be evaluated by the FDA. Never change prescription medications without consulting your veterinarian.

  • Can Canna Companion be taken with other medication/supplements?

    Yes. At labeled quantities, there are no known negative interactions with other supplements or veterinarian prescribed therapies; however, you should never change prescription medications without consulting your veterinarian. We welcome you to schedule a consultation with a veterinary professional to discuss your particular pet.

  • Can Canna Companion be used on young pets with no ailments as a preventive?

    Canna Companion can be used in young pets who may need help remaining calm during training exercises. It is not intended for preventative means.

  • Is it organic?

    Canna Companion sources its hemp from facilities which use no pesticides, and tests all ingredients for purity and quality. Organic claims fall under USDA regulations and Canna Companion products are dosage form animal health products, requiring FDA regulatory compliance.

    Sustainable practices are a priority in every aspect of our business. We are proud to partner with our suppliers to ensure our materials are free of pesticides or chemical fertilizers; eco-friendly materials are used in the cultivation of hemp plants; and make use of recycled materials, including soy ink, in our packaging and marketing materials.

  • Will my pet get “high”?

    No, Canna Companion is formulated by veterinarians who have taken an oath to protect your pet’s welfare. Although there is an extremely small amount of THC in the formulations, it is substantially below the threshold where a euphoric effect could result in a pet.  In addition, Canna Companion is formulated to provide a CBD:THC ratio >2:1 which means CBD helps keep in check any undesirable THC effects.

  • Can my pet overdose? How much would it take?

    Depending upon the size/weight, species, and individual response to cannabis-based compounds of your pet, it is possible for overdoses to occur. If more than the daily recommended amount was ingested, the pet may be lethargic and / or in-coordinated for several hours. There are no known long term effects. Please contact our veterinary professionals or your veterinarian if you have concerns about an overdose in your pet.

  • What makes Canna Companion different from the other CBD or cannabis based supplements?

    Canna Companion is a complete cannabis product; one which contains multiple cannabinoids & terpenes in order to provide the most benefit for your pet. Research into the endocannabinoid system (ECS) indicates best results are achieved when the various compounds are allowed to work together in synergy, creating an “entourage effect.” Canna Companion maintains ranges of CBD:THC ratios and terpene profiles within a given formulation which help to enhance the benefits of the cannabis plant while minimizing risks of adverse reactions. Similarly, minor alterations are made in terpene profile, to 0.0001%, and the combined effect on the ECS allows our overall milligram/compound to remain low. Because the ECS is provided compounds in ratios and quantities it prefers, at low milligram / compound, we are able to achieve ideal support for your pet with no known liver stress reported in nearly two decades. The end result is happier, healthier pets with improved quality of life and an even stronger bond with your beloved friend.

  • How long until it takes effect?

    Initial effects can be seen within the first 5 days with more typically seen around 2 weeks. The reason for this time frame is the body needs to create and activate cannabis receptors where needed in the body as well as individual variation. Please review the information in our administration guidelines chart.

  • What happens if I miss a day/week/month?

    The potential for beneficial results will be interrupted and diminished. This interruption or diminishment of response can be seen after a single dose is missed or after 3 days without supplementation, depending on the individual pet. Please adhere to the administration guidelines for maximum benefit.  It is not necessary to ‘double up’ on a missed dose; resume normal administration during your pet’s next regular administration.

  • What is the expiry term on the product?

    Canna Companion has a shelf life of 24 months. Please check the printed expiration date on the back label of your package.

  • Can I still use after expiration date?

    Not recommended as the active ingredients may have a diminished beneficial capacity due to potential potency loss.

  • How can I measure results?

    Results will vary and are dependent upon your pet’s specific needs. Some examples of measurable results are improved mobility, calmer demeanor, and normal daily activities. Please review our administration guidelines for more information.

  • What age is too old/too young?

    There are no known age restrictions; however the endocannabinoid system rarely needs support in juveniles. Schedule a complimentary consultation with a licensed veterinary professional to discuss your pet’s wellness.

  • What will happen if I give a higher amount than recommended?

    The limiting adverse effects of Canna Companion are lethargy & incoordination (secondary to CBD’s effect on neurological tissue) and softer stool with increased GI transit time. If your pet is not responding as desired to the recommended amount, more can be administered provided your pet is not exhibiting adverse effects.  We will be happy to help you tailor your pet’s cannabis regimen anytime. Schedule consultation with a veterinary professional

  • Are there special cases where it should not be used?

    If you or your pets’ veterinarian have any questions regarding specific uses, we are always happy to discuss and answer questions. Canna Companion has and always will offer free veterinary consultations, with one of our licensed veterinary professionals, to pet parents and veterinary professionals alike.

CERTIFICATE OF ANALYSIS (COA)

  • Do you provide a product Certificate of Analysis (COA)?

    Please contact customer service to request a copy of our Certificate of Analysis.

  • What is a Certificate of Analysis (COA)?

    Certificates of analyses are test results from third party companies which prove a company’s products are as advertised. Most states require such testing for marijuana-based products, though the specifics of exactly what tests are required varies between states. There are no such requirements for hemp, but we believe consumers have that right to know what is in their pets’ supplements. We also believe disclosing COA information provides information about the end product, not proprietary or trade secret details.

    Understanding how to read a COA alongside the label can be helpful. Product A may not have the same cannabinoid profile as Product B, even if both labels indicate equal amounts of hemp per dose, and are in compliance with current hemp definitions.

    The unadulterated hemp plant is made of hundreds of compounds including multiple cannabinoids and terpenoids which combine in various percentages according to strain type, environmental conditions, nutrients, etc. A COA provides assurances the end product meets internal specifications and indicates general quantities of compounds found in that batch. When when combined with labeling information, a COA can help you compare one product to another.

  • Do you test for residual alkanes, alcohols, or microbials?

    Yes, Canna Companion tests raw materials, in-process materials and finished batches for microbes and residual solvents, including alkanes & alcohols. Contact customer service for the batch-associated COA on your Canna Companion product.

    Microbial testing applies to microorganisms living or breeding in a product that can be harmful if consumed, such as food borne illnesses. Quality pet supplements perform microbial analyses to ensure pathogenic organisms are not present.

  • What about pesticides, herbicides and heavy metal testing on COAs?

    Yes, Canna Companion’s quality control (QC) team has approved third party laboratories to test our raw materials for pesticides and heavy metals before we release them into the production stream.

    Contact customer service for a copy of the COA for your Canna Companion product.

  • How can my pet benefit from such small amounts of Cannabinoids and Terpenoids?

    We are fortunate that the endocannabinoid system does not require large amounts of cannabinoids, terpenoids or their myriad of complexes, in order to interact with the mammalian body. Cannabis administration is definitely a case of less is more, and this concept really stands out when the entourage effect is utilized.

PAYMENT, SHIPPING, & RETURNS

  • What are your payment policies?

    Our payment policies are available here.

  • What is your return policy?

    Our return policy is listed here.

MY ACCOUNT

  • How can I get a copy of my payment receipt?

    You will receive a copy of your payment receipt in an e-mail after you place your order. You can view your order history by going here.

  • How do I change my account information?

    You can change your account information by visiting your account page.

  • I can’t remember my pasword, what should I do?

    Visit the login page and click on the ‘Forgot your password?’ link above the ‘Sign In’ button. Enter the e-mail you used to register. You will receive a password reset e-mail and will be able to log in with the e-mail address you used to create the account.

  • I submitted a request to reset my password, but I didn’t receive an email with instructions. What should I do?

    At times there can be issues delivering e-mails. First try checking your spam or similar folder for your password recovery e-mail. If that doesn’t work, contact us and we’ll help you out.

LEGAL / COMPLIANCE

  • Is Canna Companion a marijuana business?

    No, federal and state agencies recognize Canna Companion as a pet supplement company. In fact, our Washington business license explicitly acknowledges we are not a marijuana business.

    Marijuana is defined in the Washington Uniform Controlled Substances Act as:
    “Marijuana” or “marihuana” means all parts of the plant Cannabis, whether growing or not, with a THC concentration greater than 0.3 percent on a dry weight basis; the seeds thereof; the resin extracted from any part of the plant; and every compound, manufacture, salt, derivative, mixture, or preparation of the plant, its seeds or resin. The term does not include the mature stalks of the plant, fiber produced from the stalks, oil or cake made from the seeds of the plant, any other compound, manufacture, salt, derivative, mixture, or preparation of the mature stalks (except the resin extracted therefrom), fiber, oil, or cake, or the sterilized seed of the plant which is incapable of germination.

    Canna Companion products, a pet supplement with a THC concentration below 0.3% and derived from quality domestic materials, do not fit the legal definition of marijuana. Therefore, Washington State Liquor and Cannabis Board neither requires Canna Companion to register as a marijuana-related business, nor do Canna Companion products need to be registered on the list of approved marijuana products.

  • How is Canna Companion legal?

    Canna Companion products are legal because they use lawfully-sourced domestic hemp as defined by the 2018 Farm Bill: “the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”

  • If hemp is legal, and hemp contains cannabinoids including CBD, isn’t CBD from hemp also legal?

    Yes and no. If the CBD is ‘natural occurring’ and meets the 2018 Farm Bill definition of hemp, then CBD from that hemp source is removed from the CSA. However, any CBD from marijuana is still considered illegal by the FDA, and CBD from any source is prohibited in human dietary supplements or animal feed.

  • Are hemp and CBD the same thing?

    No. Hemp is essentially defined as cannabis plants and their derivatives containing <0.3% THC, while CBD is a type of cannabinoid found in hemp and marijuana (cannabis) plants.

  • Why did Canna Companion receive a FDA letter?

    When FDA finds that a manufacturer has significantly violated FDA regulations, FDA notifies the manufacturer. This notification is often in the form of a Warning Letter. In February 2015, Canna Companion, LLC received a warning letter for having made claims that either explicitly or implicitly suggest our products are intended to use in the cure, mitigation, treatment, or prevention of a disease. Making these product claims in the marketplace establishes the product as a “drug” under section 201(g)(1)(B) of the Federal Food, Drug, and Cosmetic Act, for which the claims must be evaluated by the FDA. Since receiving a warning letter for making similar claims on our website and social media, we have collaborated with private, state, and federal agencies, namely the Food and Drug Administration’s Center for Veterinary Medicine, National Animal Supplement Council, and every state that requires registration under remedy laws, for corrective and necessary action to maintain compliance as an animal supplement under the Federal Food, Drug, and Cosmetic Act of 1938, particularly section 201(g)(1)(B).

  • How can I tell the difference between legal hemp and potentially illegal CBD products?

    Learn to read product labels which should use verbiage consistent with FDA guidelines, and not mention CBD or cannabidiol.

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844-447-4412

Mailing Address Only:

Canna Companion
16212 Bothell-Everett Hwy, Ste F
PMB 315
Mill Creek, WA 98012

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