CERTIFICATE OF ANALYSIS (COA)
Do you provide a product Certificate of Analysis (COA)?
Please contact customer service to request a copy of our Certificate of Analyses.
What is a Certificate of Analysis (COA)?
Certificates of analyses are test results from third party companies which prove a company’s products are as advertised. Most states require such testing for marijuana-based products, though the specifics of exactly what tests are required varies between states. There are no such requirements for hemp, but we believe consumers have that right to know what is in their pets’ supplements. We also believe disclosing COA information provides information about the end product, not proprietary or trade secret details.
Do you test for residual alkanes, alcohols, or microbials?
Yes, Canna Companion raw materials, in-process materials, and finished batches are tested for residual solvents and microbials.
Residual solvent testing typically applies to liquid pet supplement formulations. There are a variety of manufacturing processes used to make liquid formulations, some of which are quite safe (CO2 and ice water as they leave no residue), safe in small amounts (food grade alcohol, also called ethanol), or not safe for smaller body sizes we find in cats and dogs (hydrocarbons like butane and methane).
Microbial testing applies to microorganisms living or breeding in a product that can be harmful, if consumed, such as food borne illnesses. Solid pet supplements should have microbial analysis to ensure pathogenic organisms are not present. Common manufacturing processes for liquid pet supplements kill microbes so most COAs performed on liquid products do not have a microbial analysis, though recommended.
Contact customer service for the COA on your Canna Companion product.
What about pesticides, herbicides and heavy metal testing on COAs?
Yes, Canna Companion’s quality control (QC) team has approved third party laboratories to test our raw materials for pesticides and herbicides before we can release them into the production stream. As an organization founded by veterinary professionals, there are far too many cases of these chemicals causing harm to the small body of a feline or canine.
Washington does not require heavy metal testing so our testing facilities do not offer that service, leaving the responsibility for testing heavy metals on our suppliers. Fortunately, our QC team has qualified our source of mature stalks and seeds from North American and European (not Chinese) operations so the risk for heavy metal toxicity is quite low.
Contact customer service for a copy of the COA for your Canna Companion product.
How can my pet benefit from such small amounts of Cannabinoids and Terpenoids?
We are fortunate that the endocannabinoid system does not require large amounts of cannabinoids, terpenoids or their myriad of complexes, in order to interact with the mammalian body. Cannabis administration is definitely a case of less is more.
Where can I learn more about COAs?
For more detailed information on COAs, their associated testing methods, and interpreting results, please click here.
How can I get a copy of my payment receipt?
You will receive a copy of your payment receipt in an e-mail after you place your order. You can view your order history by going here.
How do I change my account information?
You can change your account information by visiting your account page.
I can’t remember my pasword, what should I do?
Visit the login page and click on the ‘Forgot your password?’ link above the ‘Sign In’ button. Enter the e-mail you used to register. You will receive a password reset e-mail and will be able to log in with the e-mail address you used to create the account.
I submitted a request to reset my password, but I didn’t receive an email with instructions. What should I do?
At times there can be issues delivering e-mails. First try checking your spam or similar folder for your password recovery e-mail. If that doesn’t work, contact us and we’ll help you out.
LEGAL / COMPLIANCE
Is Canna Companion a marijuana business?
No, federal and state agencies recognize Canna Companion as a pet supplement company. In fact, our Washington business license explicitly acknowledges we are not a marijuana business.
Marijuana is defined in the Washington Uniform Controlled Substances Act as:
“Marijuana” or “marihuana” means all parts of the plant Cannabis, whether growing or not, with a THC concentration greater than 0.3 percent on a dry weight basis; the seeds thereof; the resin extracted from any part of the plant; and every compound, manufacture, salt, derivative, mixture, or preparation of the plant, its seeds or resin. The term does not include the mature stalks of the plant, fiber produced from the stalks, oil or cake made from the seeds of the plant, any other compound, manufacture, salt, derivative, mixture, or preparation of the mature stalks (except the resin extracted therefrom), fiber, oil, or cake, or the sterilized seed of the plant which is incapable of germination.
Canna Companion products, a pet supplement with a THC concentration below 0.3% and derived from quality domestic and lawfully-imported materials, do not fit the legal definition of marijuana. Therefore, Washington State Liquor and Cannabis Board neither requires Canna Companion to register as a marijuana-related business, nor do Canna Companion products need to be registered on the list of approved marijuana products.
How is Canna Companion legal?
Canna Companion products are legal for a number of reasons:
– Canna Companion is a pet supplement company, not a marijuana-related business
– Canna Companion pet supplements uses mature cannabis stalks and seeds, not marijuana, as an ingredient
– Canna Companion uses quality domestic and lawfully-imported materials from Canada and the EU
– Canna Companion’s pet supplement ingredients do not meet the definition of “marijuana” under the federal Controlled Substances Act
– Canna Companion regularly tests to ensure THC levels are below 0.3%
What’s the significance of 0.3% THC? Is this the difference between marijuana and hemp?
Although Canna Companion products are derived from the mature stalks and seeds of the cannabis plant, we ensure consumer safety by verifying each batch of finished product have concentrations of major phytocannabinoids at levels typically found at normal harvesting / processing (i.e. THC and CBD at concentrations no more than 0.3% and 6%, respectively).
Why did Canna Companion receive a FDA letter?
When FDA finds that a manufacturer has significantly violated FDA regulations, FDA notifies the manufacturer. This notification is often in the form of a Warning Letter. In February 2015, Canna Companion, LLC received a warning letter for having made claims that either explicitly or implicitly suggest our products are intended to use in the cure, mitigation, treatment, or prevention of a disease. Making these product claims in the marketplace establishes the product as a “drug” under section 201(g)(1)(B) of the Federal Food, Drug, and Cosmetic Act, for which the claims must be evaluated by the FDA. Since receiving a warning letter for making similar claims on our website and social media, we have collaborated with private, state, and federal agencies, namely the Food and Drug Administration’s Center for Veterinary Medicine, National Animal Supplement Council, and every state that requires registration under remedy laws, for corrective and necessary action to maintain compliance as an animal supplement under the Federal Food, Drug, and Cosmetic Act of 1938, particularly section 201(g)(1)(B).